Onboarding Specialist (Bilingual)

About Company:

Platform for entrepreneurs to start and grow their home service business. They give their customers ongoing training, community, demand generation, and technology needed to launch, manage and grow a home service company at a fraction of the cost and time of going solo or buying a franchise.

About the role

As an Onboarding Specialist at Owners, you will play a critical role in the onboarding process for new clients, from account setup to training and ongoing support. As the primary point of contact for clients, you will be responsible for ensuring that they have a positive experience with our platform and that they are set up for long-term success. Your strong communication and interpersonal skills will be essential as you develop and maintain a deep understanding of our platform and its features, and effectively communicate that knowledge to clients in both Spanish and English. You will also be responsible for identifying opportunities for improvement in our onboarding process and working with cross-functional teams to implement solutions, ensuring that clients have a seamless transition onto our platform.

Requirements

• 5+ years exp. in Sales.
• Google Suite advanced.
• Startup Mindset.
• Performance Metrics.
• Understanding of business performance metrics.
• English and Spanish bilingual.

Conditions and benefits

Hybrid - Our offices are located in HIT Libertador building

Stock options

Paid vacations + American Holidays

Comentation in usd