Application Engineer

We are seeking a dynamic Application Engineer to support our client. This role involves providing engineering, commercial, and technical support to sales teams, distributors, channel partners, and end-users, including equipment sizing, selection, quoting, troubleshooting, and technical demonstrations.

The ideal candidate will combine strong engineering expertise with commercial acumen and customer-facing skills to support business growth and deliver effective technical solutions.

Key Responsibilities:

• Review customer specifications and prepare accurate sales proposals, pricing, and delivery estimates using sizing software and technical catalogs.
• Size and select equipment, recommend modifications, identify cost reductions, and drive growth through cross-selling.
• Conduct technical presentations and hands-on training for customers, representatives, and distributors.
• Participate in customer meetings and occasional sales calls alongside Sales Managers and distributors.
• Provide end-to-end technical support for equipment installation, operation, and maintenance.
• Resolve field complaints, warranty issues, and quality claims professionally and effectively.
• Support custom product design, redesigns, and system modifications according to customer requirements.
• Collaborate with cross-functional teams to gather competitive insights and support new product development.

Requirements:

• Bachelor's degree in Mechanical, Chemical, or related Engineering field.
• 2+ years of relevant engineering experience.
• Strong mechanical aptitude, with knowledge of fluid dynamics and equipment sizing.
• Ability to read engineering drawings, 3D models, process flow diagrams, and P&IDs.
• Proficiency in Microsoft Office and sizing/pricing software.
• Excellent technical, communication, and customer service skills.
• Willingness to travel periodically to customer sites across Latin America.

Location: Mexico, Remote work